You expect an experienced provider of custom control panels, packaged, transportable control rooms, and high-voltage/current equipment to build quality products. What you may not expect is the level of customer service our Custom Controls division provides.
We're known for...
- eCommerce-ready solutions
- a workforce trained in multi-tasking
- maintaining dedicated customer and project teams
- offering electronic file and drawing transfer
- providing detailed proposals with layouts
- making reserved production capacity available
- a high rate of "on time, on budget" contract deliveries
- onsite service after delivery
- our exceptional factory service center for warranty and other support
- establishing long-term relationships with our customers, with many major customers initiating agreement renewals
- supplying many Blue Chip customers - leaders in their industries
- encouraging customer participation
- partnering with our customers on engineer-to-cost initiatives
- the strong loyalty of our customers and our ability to retain them
Contact Koontz-Wagner and see for yourself what real customer service is all about.