You expect an experienced provider of custom control panels, packaged, transportable control rooms, and high-voltage/current equipment to build quality products. What you may not expect is the level of customer service our Custom Controls team provides. From project inception to completion, you can rest assured that we will be with you every step of the way. Our customers know that we are always ready to do whatever it takes to get the job done correctly.
We're known for …
- e-Commerce-ready solutions
- a workforce trained in multitasking
- maintaining dedicated customer and project teams
- offering electronic file and drawing transfer
- providing detailed proposals with layouts
- making reserved production capacity available
- a high rate of "on time, on budget" contract deliveries
- on-site service after delivery
- our exceptional factory service center for warranty and other support
- establishing long-term relationships with our customers, with many major customers initiating agreement renewals
- supplying many Blue Chip customers - leaders in their industries
- encouraging customer participation
- partnering with our customers on engineer-to-cost initiatives
- the strong loyalty of our customers and our ability to retain them
Contact Koontz-Wagner and see for yourself what real customer service is all about.